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IPL 2023: Jio Cinema faces backlash as fans complain of app crashing and buffering issues on opening day

The first day of the Indian Premier League (IPL) 2023 witnessed Reliance-owned Jio Cinema, which has acquired the digital streaming rights for the cash-rich league, hit the social media platform with several complaints of slow buffering and crashes of the app. But receiving criticism.

The app crashed during the opening match between Chennai Super Kings (CSK) and Gujarat Titans (GT), leaving many viewers disappointed as they were unable to watch the game without any technical issues.

Notably, this is the first time that two companies are telecasting IPL matches on different platforms in India and other regions. The TV rights have been acquired by Disney Star, and they are telecasting the games on the Star Sports network. Similarly, Viacom18 has acquired the digital rights, and they are streaming the cash-rich league for free on their OTT platform Jio Cinema.

Here’s how fans reacted:

Notably, Jio Cinema responded to the users on Twitter and offered its apologies for the inconvenience caused to the fans. Jio said, “We apologize for the issue. We don’t want you to have this kind of experience. To help us resolve this matter, please send us a direct message with your OS, app version, and mobile number. Your Thank you for your patience, and we hope to resolve this issue as soon as possible.” Also, their Twitter account also advised some users to uninstall and reinstall the app.

Talking about the match, Hardik Pandya-led Gujarat performed better M S Dhoniof Chennai and registered a thrilling five-wicket win. Ruturaj Gaikwad With the help of 4 fours and 9 sixes, CSK played a sensational innings of 92 runs to score 178/7. However, Gujarat managed to chase down the target in 19.2 overs Shubman Gill(63 off 36 balls) and Rashid Khan’s all-round effort (2 for 22 and 10 off 3 balls).


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